ORDER PROCESSING

What forms of payment do you accept?
We want to help ensure that our shop offers buyers safer online payment choices. Some offline payment methods may not offer the same level of protection or convenience as online payments. All transactions are made on encrypted pages securely hosted by PayPal. We accept:

• Merchant credit or debit cards including MasterCard, Visa, Amex, and Discover Network (PayPal account is not required). 
• Payment through your PayPal account using credit card or bank electronic payments. 

Is it safe to use my credit card on the internet?
Yes. In fact, it's safer than giving your credit card to a stranger in a restaurant or at a store counter! It's very rare for someone's credit card information to be stolen via the Web and misused. PayPal adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard. 

I am having a problem with my order. Can you help?
Just email us and tell us what you need and we will work with you to get the problem solved..

Can I change or cancel my order after it has been submitted?
Once an order has been processed and shipped, it can not be changed. To find out the status of your order, please email us.

Do you charge sales tax?
Buyers with a California shipping address will be charged sales tax of 8.25%.

How do I contact Collectible Cache if I have further questions?
Contact us by email, fax or regular mail if you have further questions that we have not answered.

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